Shipping policy

WHERE WE SHIP

ECLIPSA currently ships within Finland.

Shipping to other European Union countries will be available in the future.

Free local door delivery is also available within Vaasa.



PROCESSING TIME

Most ECLIPSA jewellery is made to order.

Please allow up to 3 business days for your jewellery to be handcrafted, checked, packaged and prepared for dispatch.

Business days exclude weekends and Finnish public holidays.

Production time is separate from shipping time.



SHIPPING METHOD & DELIVERY TIME

We currently offer the following delivery options within Finland.

 

Posti — Pickup Point / Parcel Locker

Shipping cost: €7.90

FREE for orders of €150 or more.

Estimated delivery time: 1–5 business days after dispatch.

Your parcel will be delivered to a Posti pickup point or parcel locker. You will receive a notification when your order is ready for collection.

Preferred Posti pickup point or parcel locker?

If you have a preferred Posti pickup point or parcel locker, please enter its name or address in the Order Notes field in your cart before proceeding to checkout.

We will do our best to arrange delivery to your preferred location. However, the availability of individual pickup points is determined by Posti, and delivery to a specific location cannot be guaranteed.


Posti — Home Delivery

Shipping cost: €15.90

Estimated delivery time: 1–3 business days after dispatch, subject to delivery scheduling and availability.

Your parcel will be delivered to your address.

Posti will contact you or send you a notification to arrange a suitable delivery time.


Local Delivery within Vaasa

Shipping cost: FREE

We offer complimentary local door delivery within Vaasa.

Once your order is ready, delivery is usually available on the same day or the following day, depending on availability.

Deliveries take place between 16:00 and 21:00, at an agreed time.

We will contact you to arrange a suitable delivery date and time.

 

 

IMPORTANT DELIVERY INFORMATION

All delivery times are estimates and may vary depending on your location, public holidays and circumstances affecting the delivery service.

The estimated delivery date displayed at checkout may include both order processing and shipping time.



SHIPPING COSTS

Shipping costs are displayed at checkout before payment.

Free delivery to a Posti pickup point or parcel locker is available for orders of €150 or more.

Posti Home Delivery is charged separately at the stated rate.

Local door delivery within Vaasa is always free.



DELIVERY ISSUES

If your order is delayed, arrives damaged or you experience a delivery-related issue, please contact us at hello@eclipsajewelry.com.

Include your order number and a description of the issue so we can investigate and help resolve it.